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FAQ
Frequently asked questions
How do I place an order?
Browse the catalog, add items to your cart, fill in your shipping address, choose a cryptocurrency, and confirm. James will send the payment instructions to your Telegram chat.
What is the minimum order?
The product subtotal must be at least $250 before shipping. Shipping is a flat $25.
Which payment methods are accepted?
Crypto only: BTC, ETH, SOL, USDT (ERC20 or Solana), USDC (ERC20 or Solana). Pick the network that matches your wallet.
How long does shipping take?
Orders ship from China within 1–3 business days after payment is confirmed on-chain. Delivery worldwide typically takes 2–3 weeks. You will get a tracking number in chat once it ships.
When does my payment confirm?
As soon as the network confirms your transfer of the exact amount to the address shown. James monitors the blockchain automatically and messages you the moment it lands.
Do I need bacteriostatic water?
A vial of BAC water is included as a complimentary service item with paid orders. It will appear on your admin order summary; nothing to add yourself.
Can I have more than one open order?
No. While you have an order awaiting payment, you cannot start a new one. Pay it or cancel it from the order detail screen first.
How do I cancel an order?
Open the order from "My Orders" or the pending banner and tap Cancel order. You can also use /cancel in chat.
Need a human?
Send a message in chat asking for support — James will route you to a human admin when needed.